Effective Date: June 12 2025
Company Name: Karonix International India Pvt. Ltd.
Contact Email: support@karonixwellness.com

Thank you for shopping with Karonix Wellness. We aim to deliver your wellness products safely and promptly. Please read our shipping policy to understand how we handle orders and deliveries.

1. Shipping Coverage

We currently ship across India. For international orders, please contact us at support@karonixwellness.com before placing your order.

2. Order Processing Time

  • Orders are processed within 1–2 business days after successful payment.

  • Orders placed on weekends or public holidays will be processed the next business day.

  • Once your order is shipped, you will receive a tracking number via email or SMS.

3. Shipping Time & Delivery Estimates

We partner with reliable courier services to ensure timely delivery.

RegionEstimated Delivery Time
Metro Cities2–4 business days
Other Cities3–7 business days
Remote Areas5–10 business days

Note: Delivery times are estimates and may vary due to factors beyond our control (e.g., weather, courier delays, or regional restrictions).

4. Shipping Charges

  • Free Shipping on orders above ₹[Insert Threshold]

  • A flat rate or dynamic shipping charge may apply to orders below that amount, visible at checkout.

5. Order Tracking

You can track your order using the tracking link sent to your email/SMS after dispatch. For assistance, contact support@karonixwellness.com.

6. Order Delays or Issues

While we strive for timely delivery, delays can happen. If your order is delayed beyond the estimated time, please reach out to us. We will coordinate with the shipping partner and keep you updated.

7. Address Accuracy

Please ensure your shipping address and contact details are complete and accurate. Karonix Wellness is not responsible for delays or losses due to incorrect or incomplete address information.

8. Undelivered Packages

If a package is returned to us due to non-delivery (e.g., no recipient, wrong address), we will contact you to arrange reshipment. Additional shipping charges may apply.

9. Damaged Packages

If your package arrives visibly damaged or tampered with, please do not accept the delivery and notify us immediately at support@karonixwellness.com with photos and order details.

10. Contact Us

For any questions related to shipping, reach out to us at:
📧 support@karonixwellness.com